Toyworld Reviews
(Rated by 2 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
5.0
Base on 2 Reviews
Ratings by Feature
Ratings by Feature
- Good Value5.0
- Customer Service5.0
- Shipping & Delivery5.0
- Return Policy5.0
Recent Customer Reviews (2)
Philipp Schwab
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Tobias Abt
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Toyworld Pricing
Barbie Dolls
KSh1,690.00 - KSh16,990.00
Lego Sets
KSh100.00 - KSh100,000.00
Playmobil Sets
KSh8,990.00 - KSh24,990.00
Pokemon Products
from KSh19,990.00
Toyworld Pros & Cons
Pros
1
Variety of Toys: Offers a wide range of toys for every age, including outdoor, educational, and creative toys.
2
Convenient Location: Located in Garden City Mall, Thika Road, Nairobi, with easily accessible hours from 10:00 AM to 6:30 PM.
3
Positive Work Environment: Employees at Toyworld generally have a good work-life balance and would recommend working there to a friend, with an employee satisfaction rating of 84%.
CONS
1
Limited Information: Specific details about the company's operations, management, and employee experiences are not readily available in the provided sources.
2
No Customer Reviews: There are no customer reviews or feedback available on the official website or other platforms like Yelp.
Toyworld Features and Benefits
Features
Wide Product Range
Offers a wide range of the world's best branded toys, games, and latest trends.
Multiple Locations
Six branches in leading malls in Kenya including ABC Place, Yaya Centre, Village Market, Sarit Centre, City Mall (Msa), and Garden City; over 150 stores across Australia and New Zealand as the largest independent toy specialist in Australasia.
Convenient Shopping Options
Exchange option available for items in original packaging with all accessories intact; convenient shipping including local delivery and partnerships with G4S and Wells Fargo for deliveries outside Nairobi and Mombasa.
Customer Service
Passionate and knowledgeable in-store teams providing professional service; locally owned and operated stores that adapt quickly to local conditions.
Marketing and eCommerce
Comprehensive national marketing program including catalogues, digital media, and traditional media; national website with ‘stock in store’ and ‘click and collect’ options supporting all stores.
Supplier Arrangements
Special discount arrangements with major suppliers like LEGO, Mattel, and Hasbro; central payment arrangement with ARL allowing suppliers to service over 120 stores.
Synergies with Other Brands
Operates within ARL group including Sportspower, Camping World, Complete Angler, Shoex, and Mensland, enabling synergies between brands and locations to enhance commercial operations.
Variety of Toys
Wide range of toys for every age, including outdoor, educational, and creative toys.
Convenient Location
Located in Garden City Mall, Thika Road, Nairobi, with hours from 10:00 AM to 6:30 PM.